Last week I violated one of my previous tips (always go to the gate) because my phone was dead.
I was flying Airtran and they’re batting 500 on mechanical issues for me this year. My flight from CLT to ATL was delayed due to a mechanical issue delaying the ATL-CLT inbound. When I finally got to ATL I was told by the gate agent that I had already missed my ATL-MCO flight although my phone said it was delayed and I might make it. The problem is that my phone was quickly dying on me so I waited for that agent to rebook 8 of us misconnects and I charged my phone. The agent was having printing issues so it was taking over 15 minutes to even start rebooking us. I decided to grab the other guy heading to MCO and we went to Customer Service in the other concourse since that’s where the MCO flights were departing. Good thing I finally did because we got to the next MCO flight 5 minutes before they closed that flight. If we had waited in D for the printer to work we would have been at the mercy of the final flight of the night.
…If my battery had been charged I would have just headed to C, but I figured an open outlet and an agent dedicated to my flight was worth something.