How to handle a downgrade
A few weeks ago I was on a call with an inoperable seat in First class. I’m not sure why the seat was inoperable, but sometimes it happens and maintenance cannot fix…
A few weeks ago I was on a call with an inoperable seat in First class. I’m not sure why the seat was inoperable, but sometimes it happens and maintenance cannot fix…
I guess one thing people forget when they are at a hotel is that if you can see out the window, someone else can see in. I have in my profile to…
Today on CNN.com Katia Hetter writes about passengers who disregard flight attendant instructions and leave devices on during flight. While more than 90% agree those flight attendant directions to turn off devices…