This week, for the first time, I have encountered a so-called “smart elevator.” What is this? So I type the floor I want to visit instead of pushing an Up or Down button and then choosing a floor. OK… great. But what about when you are planning on going to the lobby but then a coworker says to stop on their floor. Oops! too bad! You have to go to your destination or hope your elevator makes a stop.
So I looked this up and apparently it is supposed to be much more efficient at picking up people. To its credit, the elevator does not make many stops once you are on, but it doesn’t seem to arrive to the floor any faster which is one of the criteria I use to judge elevators.
This isn’t enough to make me write off smart elevators or the Crowne Plaza in Syracuse, NY, but the horribly small rooms with an odd layout (let’s just say the 2 full-size bed room has 1 bed against the wall and 1 bed against the bathroom) at the Crown Plaza make me not want to consider it again…and a little warning about the elevators might have been nice. After I checked in I even had to ask where the elevators were and I wasn’t given any instruction to enter a floor first. It was a good thing I ran into a coworker who showed me how it worked. It’s not hard to figure out, but if you’ve never used one before it does take less than 30 seconds to explain. It just seemed like an unnecessary improvement for something that didn’t need to be improved.